Nathaniel
Member since November 2021
Reviews (1)
Nice hotel, poor valet service
Kimpton Hotel Monaco Philadelphia an IHG HotelHotel was nice and in a good location. The issue we had was with the valet. When we needed our vehicle one night we were told it was inaccessible. At checkout we received a message that there weren’t attendants to retrieve our car and it took an hour and a half to get it. When it came back my headphones were missing from the vehicle. The hotel is nice, but we valet service needs improvement.
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